Fiber Glass Systems Global Service Network
Continuous support, wherever you are
For offshore and marine industry professionals operating FPSOs, FSOs, FSRUs, FLNGs, floating platforms, fixed platforms, or commercial ships, the Fiber Glass Systems (FGS) Global Service Network (GSN) offers comprehensive solutions to meet your needs. Our program is designed to provide unparalleled support, including repair, retrofit, revamp, inspection, and reporting services globally.
The GSN offers a complete FGS package solution, providing global accessibility to best-in-class service technicians and ensuring rapid response to your needs. We collaborate with FGS support resources and Field Service teams to enhance your experience and ensure unparalleled service support for our industry-leading products.
Wherever you do business, we’ve got your assets covered.
Truly global
Driven by direct feedback and global accessibility, our Service teams have unified under a singular structure, leading to:
- Knowledge transfer and quick adaptation to emerging markets
- Enhanced accessibility to Field Service teams and global support resources
- Collaboration on project execution and expansion of access to FGS global support resources
Our Approach
Repair
- Quick assistance for unforeseen events and system modifications
- Warranty and non-warranty support worldwide
Retrofit
- Swift management of system changes and additions, in port or at sea
Revamp
- Efficient system replacement with minimal downtime during upgrades
Inspection and Reporting
- Detailed system health reports and preventive maintenance recommendations
FGS Service Sales and Field Engineering: Team Composition
Our Global Service Sales team interacts with all FGS markets and is strategically located based on the markets and customers they serve. Service teams are equipped to support all FGS product offerings, with a focus on local adaptation and market-specific support.
Preventive Maintenance and Inspection
GSN partners facilitate onboard preventive maintenance programs, conducting assessments and evaluations in collaboration with FGS to extend system life, avoid system failures, and drive revenue opportunities.
GSN Partner Levels
We offer two levels of partnership for GSN partners:
- Gold: Advanced scheduling and urgent request capability
- Platinum: Urgent and emergency repair response, with routine and planned project maintenance
Join our Global Service Network and experience the unmatched support and service excellence that match our industry-leading products.
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